No returns or refunds. All sales are final. All products are made custom for you based on your order. Unfortunately we do not stock inventory. Once an order is placed the entries for the giveaway are automatically submitted. No refunds will be issued following the completion of a giveaway campaign.
Errors Upon Receiving Product
If an item is received damaged or is incorrectly shipped by us please contact us immediately! Items that are defective and shipped from us will qualify for store credit or a refund.
Please send an email to CustomerService@QOGear.com with your order number and a photo of the defective / wrong product.
*Critical Information To Understand*
Unless the item or items you ordered are defective, eligible purchases made within a period of an active giveaway are non-refundable if returned following the completion of one of our vehicle giveaways. After the promotional sweepstakes period has ended, you may contact us about returning an item or items, and if eligible for a return, you may choose a comparable item of equal value or request a store credit. Since your purchases earn you entries to win a vehicle during a giveaway (and we cant return your order once giveaway has ended) we have to enforce this policy. Thank you, QOG